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News and Events: Processes and Tools

Part 3 of a 3-part blog post, read part 1 and part 2. Myth 3 – DevOps Supersedes ITSM. Nowadays, we often hear that ITSM […]

Part 2 of a 3-part blog post, read part 1 here. Myth 2 – ITSM is for service desks. One of the most critical issues […]

Part 1 of a 3-part blog post There is nothing new under the sun. Google searches will easily find you a list of articles and […]

Whatever their impetus or funding stream, California Information Technology projects must comply with rigorous approvals. This requires navigating the State Implementation Manual SIMM 19 – […]